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Apple 40 GB iPod from HP (MP103) | 
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| Brand: Hewlett-Packard
Category: CE
List Price: $449.99
Buy New: $379.99
You Save: $70.00 (16%)
New (1) Used (2) from $279.99
Avg. Customer Rating:  27 reviews
Sales Rank: 26600
Media: Electronics
Autographed: No
Memorabilia: No
Number Of Items: 1
Shipping Weight (lbs): 2
Warranty: 1 year warranty
MPN: PE436A
Model: PE436A
UPC: 829160429212
EAN: 0829160429212
ASIN: B0002OG6CA
Availability: Usually ships in 4-5 business days
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| Features:
| • | Holds up to 10,000 songs | | • | Up to 12 hours continuous backup with rechargeable Lithium-Ion battery | | • | Innovative Click Wheel makes navigation easier | | • | Synchs up with your PC efforllessly with the included USB 2.0 and Firewire cables | | • | 1 year limited hardware warranty with 1 year toll-free 24x7x365 phone support |
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| Editorial Reviews:
Product Description
Pack up to 10, 0001 songs into your pocket with the 40GB Apple iPod from HP. How much music is that? You could listen 24 x 7 for almost four weeks in a row, never hearing the same song twice. Even better, the iPod is about as compact and lightweight as your cell phone.
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| Customer Reviews: Read 22 more reviews...
 Terrible product - warranty is worthless January 4, 2008
I bought one of these POS 40 gig HP - MP103. It was DOA. The Seller replaced it. The 2nd one was always buggy and crashed within 60 days. I spent 60 minutes on the phone with India. Only the run around. The HP internet "care center" it should be more like the HP "screw the customer center" does not even recognize the part number, so you can not get internet support. Oh yes, they no longer offer phone support for their Ipods...click. Waste of time, waste of money. I'd suggest never buying ANY product from HP
Don't Buy HP or APPLE! February 27, 2007
5 out of 5 found this review helpful
My daughter bought her Dad a 40GB IPOD for Christmas in 2004. Unaware that she had purchased an HP/Apple IPOD, everything seemed rosy until about a year later when it needed a new battery.
I brought it to an Apple Store and after waiting 45 minutes for an "appointment," the geek took one look at the HP logo on the back and simply said, "Can't do, it's HP, not Apple." After arguing back and forth, I was told to contact HP.
It seems that HP and Apple had entered into a short-lasting partnership around 2004 in which Apple would design the IPOD, HP would stick its name on it and sell it, and in return, HP would configure their computers with ITUNES. The deal was terminated in less than a year.
Getting back to the story, after much prodding with HP, I was able to reset my IPOD using the AC charger, but was told that I would need to contact a 3rd party for the battery.
I searched on the internet and found a battery for approx $59 that included two plastic pryers to open the hermedically sealed IPOD. They should use Apple to design the tiles for the Space Shuttle, they'll never come off! After hours of trying, and only minimal damage to the case, I was finally able to replace the battery.
Skip to Feb 2007. Upon connecting IPOD to computer to download songs from ITUNES, I get the cute little Apple sad face :( with an exclamation point ! which means...YOU'RE SCREWED AGAIN, SUCKER! I am now back in the same dumpster I was in when I bought the $59 battery. I will not buy another one. I will dump my IPOD, burn all the tunes in ITUNES to a cd, copy to hard drive and transfer to a new mp3 player.
Here's why the title of this post is what it is: Both HP and Apple have shirked their responsibility to their customers so that they could make a quick buck. Sell the product, get the money, and leave the customer hanging. HP entered into an agreement with Apple, it didn't work out, and now their customers pay the price.
Any company who designs an electronic product that takes a surgeon to remove a battery and charges $89 for the privilege is basically saying to their customers, "You are a SUCKER!" How much can that battery possibly cost them? A few bucks at most? It's easier to take the battery out of my computer's motherboard!
And the arrogance of Apple with their smirky little "we don't repair HP products" even though it clearly says on the back of the case: Designed by Apple in California. Assembled in China....& copyright 2004 Apple Computers, Inc. All rights reserved." Apparently, that means nothing to them.
There is only one thing left for me to do: I myself will never buy or recommend any device made by Hewlitt Packard or APPLE. This applies to any kind of product HP makes, Printers, Cameras, etc. There are many other choices to make for mp3 players. If you unfortunately happen to join the Apple ITUNE family, I'm sure that when your battery runs out, your service contract expires, they leave you in the lurch, and you are forced to pay as much as you would for an automobile battery that lasts 3-5 times longer, you will probably be of the same opinion.
Run, do not walk... July 1, 2006
2 out of 3 found this review helpful
away from this product. HP will not honor its warranty. If you want an iPod, get it from an Apple distributor.
Dishonest Company -Katstance- Staten Island N.Y. March 3, 2006
2 out of 3 found this review helpful
I too own a 40GB ipod from HP that I purchased in Dec 2004. The whole kit cost me close to $500. It seems from the other reviews I read that the time frame that these ipods were made they are all defective. This is my third one since I purchased it. The first two did not work due to know fault of my own. I just got a file on the screen both times and after hours of tech support they still could not tell me anything other then it was corrupt software. After loading everything on my new one it happened again only a couple of weeks later. Again they sent me a new one. Now I'm aggraviated because I have to redo the ipod again. I decide to purchase the extended warranty only to be told when I needed tech support and it was a warranty for the Apple not the HP Apple. Well needless to say, I am left out to dry. Apple will not support this product and HP decided they no longer would be doing Ipods so if I needed repair I would have to take it to a service center and pay for it myself. Even though the product is not reliable they still would not let me upgrade to an Apple ipod. So tell me how a consumer who purchases a $500 piece of equipment is left to fix a defective product. I will never buy another HP product again and I will be taking further action against HP. They can't just leave their customers stranded like this.
Horrible product and horrible service February 16, 2006
2 out of 3 found this review helpful
Got mine in Dec. 2004. Worked until April, when it started skipping, randomly shutting off, not starting up, etc. So they sent me a replacement. Damaged in shipping. Send me another replacement that continually gave me (-64)errors ... that one last for 2 months before it stopped working ... the next replacement IPod worked from September through late January when it died ... the iPod would freeze after a song was selected and no matter what, you couldn't free it ... I had to let the power drain, then recharge, only to have it to it again.
So I call customer service at HP YET AGAIN and am told it's 74 days out of warranty and that there's nothing that they can do. Ya know, that might be, but I paid nearly $600 for the first one, and have not had one last for more than a few months. Is this good product reliability? No. Good service on HP? Maybe, though I understand they have thresholds for repairs, this is idiotic. They should stand by a $600 product. It's not like I had one that lasted me even this long ... this product is terrible and I wouldn't reccomend it to anybody.
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