Customer Reviews:
Showing reviews 1-5 of 71
 Wonderful -- until it stops turning on - UPDATE - SAMSUNG FIXED IT, FREE February 24, 2010
Caraleisa (West Chester, PA)
(See update below) Bought this tv about 18 months ago, and we LOVED it - everything about it was excellent... until... about three-four weeks ago, when we'd turn it on, it would click and click ... finally turn on. Initially the clicking lasted only 5 -10 seconds.
Now it's up to a minute and we fully expect that soon it will simply stop. Until we have a fix, we're leaving it ON, with the cable box turned off. But as I see from other reviews, Samsung will NOT acknowledge that there is a problem, and if you want it fixed, it's around 500 dollars. That's unacceptable.
I am going to try and get Samsung to repair this and will post an update should I manage it. Otherwise, just assume that they won't do a thing.
*****UPDATE*****: AFter posting this review, I decided to chat with SAMSUNG online... when I explained the issue, even though we are out of warranty, they told me that IF the capacitor was the problem, which it sounded like it was, they would take care of it. They set up an in-home repair, and the next day the repair company called to make an appointment. The technician just left and the problem is gone. He said this IS common, and that Samsung has only recently decided to cover it... even last November it would not have been covered. So, if you have this problem, DO CONTACT Samsung. He also told me that Samsung has changed the product and claims the problem is fixed with the new capacitor. He also showed me the physical evidence on the top of my capacitor, where rather than flat, it was bulging out at the top, which he said was all the evidence he needed to identify the problem and fix it.
I have revised my STARS back to 5 on everything, since other than this problem, we have never had any other issues with it and love the TV.
 Nice TV, as long as it lasts... November 9, 2009
Johnny
1 out of 1 found this review helpful
I have owned this item for 16 months. It performed as well as any TV I ever owned. About 6 months ago it started making a clicking sound when I first turned on. It took longer and longer to come on. Eventually it stopped working. I did a little searching on line, and found thousands of others had the same problem. It seems most of Samsung's large screen TVs have inadequate voltage ratings for capacitors on their power supply board. Samsung will stonewall you and ignore that this problem exists. Only a class action will get any results. Don't buy this TV, or any other Samsung LCD unless you want a $500 repair bill one year from now. Personally, I will never buy Samsung again.
Mine also died in 18 months, Samsung sells Lemons October 25, 2009
RPT (NJ United States)
You'd make a reasonable expectation that a $2,000+ television to last you what: 5, 7, 9 years? Well with Samsung, you can plan on dragging your investment to the dumpster in a mere 18 months. I absolutely loved the picture on my television for the first 17 months. Now I have a bright red vertical bar obstructing the center of the screen.
Apparently, I'm not alone. The web is flooded with tales of lemons and customer service nightmares. Avoid Samsung Televisions at all costs. Shame on you, Samsung.
Won't Turn on After 18 months August 23, 2009
Jerry E. Boger
1 out of 1 found this review helpful
I was very happy with this TV until it stopped working. It is 18 months old and it will not turn on anymore. I expect an expensive product like this to last for years.
Samsung LNT4671F 46" 1080p 120Hz LCD HDTV """DON' T BUY IT""" July 5, 2009
D. Egyed (LOS ANGELES , CA)
Samsung LNT4671F 46" 1080p 120Hz LCD HDTV
THERE ARE A LOT OF COMPLAINTS ABOUT SAMSUNG TVS ONLINE, THEY ARE GETTING BLOTCHES AND SPECKS ON SCREENS, AND MY COMPLAINT IS MY 1 YR OLD SAMSUNG i PAID 2500. FOR TAKES ONE MINUTE TO TURN ON AND WILL CLICK THE WHOLE TIME, IF I COULD GO BACK IN TIME, I WOULD HAVE SPENT A LITTLE MORE AND GOT THE SONY.
Showing reviews 1-5 of 71
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