Apple Training Series: Mac OS X Support Essentials (2nd Edition) (Apple Training) | 
 enlarge | Author: Kevin M. White
Publisher: Peachpit Press
Category: Book
List Price: $54.99
Buy New: $32.66
You Save: $22.33 (41%)
New (29) Used (10) from $31.17
Avg. Customer Rating:  11 reviews
Sales Rank: 11877
Media: Paperback
Edition: 2
Number Of Items: 1
Pages: 592
Shipping Weight (lbs): 2.5
Dimensions (in): 9 x 7.3 x 1.1
ISBN: 0321489810
Dewey Decimal Number: 005.4465
EAN: 9780321489814
ASIN: 0321489810
Publication Date: January 1, 2008
Availability: Usually ships in 1-2 business days
Condition: Absolutely Brand New & In Stock. 100% 30-Day Money Back. Direct from our warehouse. Ships by USPS. 1+ million customers served-In business since 1986. Happy Customers is Our #1 Goal. Toll Free Support
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Product Description
The only Apple-certified book on supporting Mac OS X 10.5 Leopard, this comprehensive reference takes support technicians and Mac aficionados deep inside the new operating system, covering everything from installation to networking technologies, and more. Following the learning objectives of the Apple Certified Support Professional exam, the lessons in this self-paced volume serve as a perfect guide for Apple’s own training class and a first-rate primer for computer support personnel who need to troubleshoot and optimize Mac OS X as part of their jobs. Lesson-review quizzes reinforce the knowledge gained along the way.
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| Customer Reviews: Read 6 more reviews...
 Very informative book August 29, 2008
This book was very informative and easy to read. If you have no experience at all with a Mac this book is still very easy to understand. I would recommend this book before you decide to tackle any other book in the Apple Training Series, it will give you a good foundation.
Loads of info. August 4, 2008
2 out of 2 found this review helpful
This is an excellent book for anyone wanting to learn more about OS X Leopard. I'm using it to study for the ACSP test. So far I've learned a lot from the book. Recommended highly.
Get this book for the EXAM! June 17, 2008
3 out of 3 found this review helpful
I purchased this book to prepare myself for the OS X Support Essentials 10.5 Exam, I PASSED and PASSED WELL! Everything that you need to know is in this book. If you want to pass the exam and can't afford to attend a training course this book is all you will need. It covers every topic in sufficient detail, it is easy to understand and I would wholeheartedly recommend it to anyone wishing to embark on a career supporting OS 10.5 machines. Please make sure you read the Knowledge Base References at the end of every chapter. They will give you greater background on each topic area. Kevin M White has produced a great text here, well done!.
 For Beginners or Switchers, But Not System Administrators May 23, 2008
1 out of 2 found this review helpful
I saw a Macworld talk by the author (Neutered Admins, from the 2008 MacIT conference), and learned some really useful things. He mentioned that he'd written this book, and I bought it hoping for more information that would be useful to me in my system administration job supporting Mac and Linux users.
Alas, this book is aimed at help desks providing tier-one support, new users, or maybe Windows power users who are switching to the Mac. It has lots of coverage of the GUI and how to use a Mac for routine tasks and very little else. If, for example, you wanted to learn how a Leopard system sets a user's path (for use in the Terminal), you won't find that information here. You also won't find any information on how the system handles NFS mounts, how Leopard handles X11 and SSH agents with launchd, how you would set a Mac up to authenticate from another machine, or any other topic beyond what a reasonably experienced Mac user would probably already know or be able to figure out pretty quickly.
Mac OS X Support Essentials May 6, 2008
complete reference for fixing iMac for non tech and could be helpful for a professional
some features of the iMac are not discussed though
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